FAQs
how soon do I need to book?
The sooner the better! Booking in a design slot is always a good idea as I take on a set number of clients per month and my diary can fill up fast. Once work commences, Bespoke and On the Day orders typically take between 6-8 weeks, and Collection orders take around 4-6 weeks.
How does payment work?
Upon booking you will be asked to pay a 50% deposit. The remaining fees will be due when you sign off your final digital proofs, before your project goes to print. You will be sent an invoice with BACS details for you to make your payment.
how do you post our pieces?
All work is packed with the utmost care to ensure its safe delivery to you. I use Royal Mail Special Delivery for paper pieces, and courier services for larger items such as signage, or work that may need to be shipped overseas. If you’re local, you’re very welcome to collect from me in SE London.
HOW MUCH DOES BESPOKE DESIGN COST?
Each bespoke project is completely different from the last and for this reason, I quote based on the amount of work required. You can find Pricing Guidelines here.
is it all done by hand?
I create every illustration and piece of calligraphy by hand before it is scanned into my computer to be digitised and printed. This means that you'll always have something completely unique and created specifically for you.
where are your suppliers based?
From my print studios to paper, foil, ribbons and wax for wax seals, I use only the highest quality materials. I have a trusted network of UK suppliers who I use regularly and whose work perfectly compliments my own.